We’ve all heard the saying, “There are two sides to every story.” And sometimes, that’s true in journalism–and life. But balance is not an element of journalism and certainly not its goal. While reporters investigate both—or many—points of view to arrive at what Bill Kovach and Tom Rosenstiel call “the most complete understanding of the facts,” giving equal time to both sides may not always be fair to the truth.

Representation is a huge challenge for newsrooms, and you’re right– they need to do better. When news outlets consult the same people, again and again, the audience is deprived of a full range of voices, perspectives and even facts. A lack of diversity and representation can also breed audience disengagement and mistrust.

The personalization of news is a permanent feature of our information ecosystem that comes with some benefits and many challenges. News consumers are often overwhelmed by the amount of news they’re exposed to on a daily basis, and news personalization definitely helps by filtering that content. But algorithms that allow news outlets to curate information can lead to a filter bubble, polarization and extreme views.

Not enough. Journalists around the world are targets of both real and online attacks, and impunity for these crimes is on the rise. Look no further than Ukraine to see journalists risking their lives to document Russia’s historic invasion of Europe’s second-largest country. According to Reporters Without Borders, more than 1,000 foreign correspondents have joined the Ukrainian press corps on the ground.

Public trust in facts has been on the decline for about two decades, and it’s taken a toll. Americans no longer agree on a common set of facts. Many can’t tell the difference between a fact and an opinion, and a growing number no longer trust experts or institutions that used to be the source of basic information. These trends together have led to an epistemic crisis known as truth decay.