Q: How do reporters deal with two sources that contradict each other?

Reporting often involves the presentation of conflicting information from different sources. When this happens, reporters must be diligent in verifying the facts and seeking multiple perspectives. Ultimately, the goal is to provide the context, evidence, and analysis needed for the audience to make an informed judgment. And in moments when information is hard to assess accurately, it is critical for reporters to explain to their readers why they couldn’t obtain that information.

Q: What is “off the record” and has it ever been breached?

Protect your sources. It’s the cardinal rule of journalism, and reporters hold this promise of confidentiality in the highest regard. Journalists will protect a source’s identity or withhold details of their conversations when revealing these truths would be morally objectionable or life-threatening to the source. Yet, some journalists have broken this sacred covenant when their own security or safety is on the line.

Q: Are journalists obligated to continuously correct and update their previous work as long as it is publicly accessible?

At the very least, journalists must strive to publish reports that are independently verified, accurate, and fair at the time of publication. As news breaks, it’s up to the reporter and editorial team to determine the best way to inform their audience. Significant developments are often shared as follow-up pieces with entirely new headlines and write-ups.

Q: What is the purpose of ‘background’ or ‘deep background’ quotes?

Ethical journalists act with integrity, seek the truth, and report on it. Telling a story of public interest requires transparency on who provided the information and how the reporter acquired it. Sometimes sources or experts will only speak with a journalist if the conversation is considered on background or deep background. The terms are part of a journalist’s reporting arsenal and should only be used when necessary. But some subjects, particularly those in positions of power, have used this type of attribution to their advantage.

Q: How often are corporations, who own news outlets, actually putting the citizens first, and how can we as consumers hold these media owners accountable?

Journalists have a long history of putting citizens first and holding power to account–and that shouldn’t change just because there’s a new owner on the masthead. Bill Kovach and Tom Rosenstiel go even further and say in a Neiman Reports post that this responsibility is “social obligation that can actually override their employers’ immediate interests at times.”